111be Frequently Asked Questions

Creating an account on 111be takes under two minutes. Visit the 111be Login page, click Register, and fill in your mobile number, a chosen username, and a strong password. You must confirm that you are aged 21 or above and agree to the Terms and Conditions before your account is activated. A one-time verification code is sent to your mobile number to complete the process. Once verified, you can log in and make your first deposit.

111be uses a standard KYC process to verify player identities. You will need to submit a clear photo or scan of your National ID card (NID), passport, or birth certificate, plus a selfie holding the document. Proof of address — such as a recent utility bill or bank statement from Dutch-Bangla Bank, BRAC Bank, or another Bangladeshi bank — may also be requested. Verification is typically completed within 24 hours on business days.

No. 111be permits exactly one account per person. Duplicate accounts are identified during KYC and through automated detection systems. If a second account is found, both accounts may be suspended and any winnings may be voided under our Terms and Conditions. If you have accidentally created two accounts, contact 111be support immediately to have the duplicate closed before it causes a problem.

On the 111be Login page, click Forgot Password and enter the mobile number linked to your account. A verification code will be sent by SMS. Enter the code, then choose a new password. Your new password must be at least 8 characters and include a mix of letters and numbers. If you no longer have access to the registered mobile number, contact 111be support with your KYC documents to recover the account through an identity-verified process.

To permanently close your 111be account, contact the support team by email and request account closure. Before closing, withdraw any remaining balance — funds in a closed account are returned according to our Terms and Conditions but the process takes additional time. If you are closing the account due to gambling concerns, we encourage you to consider self-exclusion first, which pauses all activity without losing your account history.

111be accepts deposits via bKash, Nagad, Rocket, and Upay — the four most widely used mobile financial services in Bangladesh. Bank transfers from Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), Sonali Bank, and City Bank are also supported. Visa and Mastercard may be available depending on your card issuer. All deposits are processed in BDT and credited to your account balance instantly or within a few minutes for bank transfers.

bKash deposits on 111be are credited instantly in the vast majority of cases — typically within 30 seconds of the transaction being confirmed in the bKash app. During peak hours or occasional network delays on the bKash side, this may extend to 5 minutes. If your deposit has not appeared after 10 minutes, contact 111be support with your bKash transaction ID and the exact amount sent.

The minimum withdrawal on 111be is ৳500 for mobile wallet methods (bKash, Nagad, Rocket) and ৳1,000 for bank transfers. There is no maximum single withdrawal limit for verified accounts in good standing, though very large withdrawals may be processed in instalments. Withdrawals to bKash and Nagad are typically processed within 1 to 4 hours; bank transfers may take 1 to 3 business days depending on your bank.

111be does not charge any platform fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, or Rocket) or your bank may apply their own standard transaction fees — these are outside 111be's control. To avoid any surprises, check the fee schedule of your chosen payment provider before transacting. The amount credited to or debited from your 111be account is always the net amount after any provider-side fees.

The most common reasons a withdrawal at 111be takes longer than usual are: pending KYC verification (your identity documents have not yet been fully approved), an active bonus with unmet wagering requirements, or a high-volume processing period. If your withdrawal has been pending for more than 24 hours with no update, contact 111be support with your withdrawal reference number. We review all delayed withdrawal cases as a priority.

111be covers a comprehensive range of cricket betting markets including BPL (Bangladesh Premier League), the ICC T20 World Cup, IPL, bilateral series featuring the Bangladesh Tigers, Ashes, and major domestic T20 leagues from around the world. Bet types include match winner, top batsman, total runs, over/under, and live in-play betting during matches. Pre-match markets open several days before the game; in-play markets go live at the first ball.

All slot games available on 111be use a certified Random Number Generator (RNG), which means every spin outcome is statistically independent and cannot be predicted or influenced by the platform or previous results. The RNG in each game is independently audited by third-party testing laboratories to verify fairness. The RTP (return to player) percentage for each slot is provided by the game provider and is displayed in the game's information panel.

Yes. 111be is fully optimised for mobile browsers on both Android and iOS. The entire platform — cricket betting, live casino tables, slots, and crash games — is accessible from your phone's browser without downloading any app. The mobile site is designed to load quickly even on standard 4G connections common in Dhaka, Chittagong, and across rural Bangladesh. For the best experience, use Chrome on Android or Safari on iPhone and keep your browser up to date.

111be offers a full live casino suite powered by Evolution Gaming, Ezugi, and Pragmatic Play Live. Available tables include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Live Andar Bahar, and Dream Catcher. All games are streamed in real time with professional dealers. Stakes range from low-limit tables suited to casual players up to high-roller VIP tables. New live titles are added regularly, so the lobby is always growing.

The minimum bet on cricket markets at 111be is ৳50 for most pre-match and in-play selections. Some specialised markets — such as player prop bets or over-by-over run totals — may have a higher minimum. The maximum bet per selection varies by match, market, and your account tier. Maximum bet limits are displayed in the bet slip before you confirm your wager. Limits may be adjusted for major events like BPL finals or ICC World Cup knockout matches.

111be offers a welcome bonus to all newly registered and verified players. The standard welcome bonus is a percentage match on your first deposit, credited as bonus funds to your account. The exact percentage and maximum bonus amount are displayed on the promotions page at the time of your registration — promotional terms can change, so always check the current offer before depositing. The welcome bonus is available to Bangladesh players who deposit via bKash, Nagad, Rocket, or bank transfer.

Every 111be bonus carries a wagering requirement — the number of times you must wager the bonus amount before it converts to withdrawable cash. The wagering requirement for each promotion is stated clearly in the T&C attached to that promotion. As an example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in eligible bets before withdrawing. Sports bets and certain live casino games typically contribute 100% towards rollover; some slot games may contribute less.

No. Bonus funds at 111be cannot be withdrawn until the full wagering requirement attached to that bonus has been met. You can withdraw your real-money balance (from deposits and winnings from real-money bets) at any time, subject to the standard withdrawal process. If you request a withdrawal while an active bonus is still in progress, the bonus and any winnings derived from it may be forfeited according to the promotion T&C. Always complete or opt out of a bonus before withdrawing.

Yes. 111be operates a tiered loyalty programme that rewards consistent play across all game types — cricket betting, slots, and live casino. Players accumulate loyalty points with every qualifying bet, and points translate into bonus credits, cashback, higher withdrawal limits, and access to exclusive promotions. VIP players receive a dedicated account manager and priority processing on withdrawals. Details of the current loyalty programme tiers and point rates are available in the promotions section of your account.

111be is a secure platform protected by SSL encryption on all pages, meaning your personal and financial data is encrypted in transit. All payment transactions use tokenisation and are processed through reputable payment gateways. Player funds are held separately from operational funds. The platform uses RNG-certified games from established international providers. 111be does not share player data with third parties except as required by our Privacy Policy. For players in Bangladesh, the platform is accessible and all transactions are conducted in BDT.

The minimum age to register and play on 111be is 21 years old. This is a strict policy with no exceptions. Age is verified during the KYC process, and 111be reserves the right to request additional age verification documents at any time. Accounts confirmed to belong to players under 21 are closed immediately and any funds handled according to our Terms and Conditions. 111be is for adults aged 21 and above only.

To self-exclude from 111be, go to Account Settings and select Responsible Gaming, then choose Self-Exclusion. You can select a period from 6 months up to 5 years, or request permanent exclusion. Alternatively, contact 111be support directly by email and request self-exclusion — it will be applied within one business day. Once active, self-exclusion cannot be reversed during the chosen period and all promotional communications are stopped. We take every self-exclusion request seriously.

Yes. 111be allows every player to set daily, weekly, or monthly deposit limits directly from Account Settings under the Responsible Gaming section. A limit reduction takes effect immediately. A limit increase requires a 48-hour cooling period before becoming active, giving you time to reconsider. Limits can be as low as ৳100 per day. Using deposit limits proactively is one of the most effective ways to keep your gambling within a healthy budget.

111be support is available 24 hours a day, 7 days a week — including Eid, Pohela Boishakh, Victory Day, and all Bangladesh public holidays. The fastest way to reach us is by email at [email protected]. When contacting support, include your registered mobile number or username, a description of the issue, and any relevant transaction IDs or screenshots. Our team aims to respond to all enquiries within a few hours. All responsible gaming requests are handled as a priority.